Outage in TeamDynamix

Backend Services Offline While 12.1 Cutover Completes

Resolved Minor

November 08, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

The 12.1 production upgrade is live for the majority of the system. We are still processing a cutover which impacts the following services: Item Alerts, KB Article Review Reminders, Project Health Updates, Report Delivery, RSS Feeds, Source Control Events, Ticket SLAs and Ticket Workflow Web Service Steps. We will continue to provide updates as the cutover progresses.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/08/2025 01:09PM

The 12.1 cutover is complete and backend services are now running again.

INVESTIGATING 3 months ago - at 11/08/2025 09:08AM

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