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Outage in TeamDynamix

Investigating report of email monitor errors/not processing emails

Resolved Major
June 28, 2025 - Started 11 months ago - Lasted 42 minutes
Official incident page

Incident Report

We have received reports about, and are actively investigating, an issue with email monitors failing to process mail after this weekend's maintenance period.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/28/2025 09:18PM

This appeared to have only impacted monitors still using IMAP type auth accounts. We successfully restarted an application that did not come back online as expected during the maintenance, which has resolved the issue.

INVESTIGATING 11 months ago - at 06/28/2025 08:59PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/28/2025 08:36PM

We have received reports about, and are actively investigating, an issue with email monitors failing to process mail after this weekend's maintenance period.

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