TeamDynamix work management web applications went offline from 11:56 p.m. ET on August 22nd to 12:54 a.m. ET on August 23rd, affecting a wide range of components including the web interface, API, authentication, email, integrations, and more. The outage was caused by a failure in the automation responsible for returning web servers to the availability pool following scheduled maintenance. The issue was resolved after approximately one hour, and TeamDynamix has suspended use of the faulty automation until it is fixed.
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The work management web applications were offline from 11:56 p.m. Eastern Time on Saturday, August 22nd, to 12:54 a.m. Eastern Time on Sunday, August 23rd. The offline state was caused by a failure of the automation used to bring web servers back into the availability pool. We will not schedule any future activities that use this automation until it has been fixed.
We are aware of a system offline message being returned for the work management web applications and are investigating root cause. The web applications appear online at this time.
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