TeamDynamix experienced approximately 1.2 hours of performance degradation affecting the Web Interface across its Work Management and iPaaS platforms, caused by a configuration change with unintended side effects. Users reported the service was effectively unresponsive, with TCP connections establishing but receiving no response. The issue was resolved by reverting the configuration change, restoring normal performance.
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Confirmed as resolved, no further issues have risen since the stability changes were made.
Performance appears to have fully returned to normal, however we will continue monitoring to ensure it remains stable.
The root cause was a configuration change that had unintended side effects, which was quickly reversed.
We are actively investigating reports of performance degradation across Work Management the iPaaS platforms.
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