Outage in Teamleader

General issue when sending invoices via the Peppol network

Resolved Major
September 18, 2025 - Started 24 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 09/18/2025 11:12AM

This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

MONITORING 24 days ago - at 09/18/2025 08:45AM

A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced.
We will be monitoring the functionality.

INVESTIGATING 24 days ago - at 09/18/2025 08:23AM

We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out.

Receiving invoices via the Peppol network still works as expected.

We are working to identify the issue.

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