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Outage in TeamViewer

Degraded Performance

Resolved Minor
January 11, 2023 - Started over 3 years ago - Lasted 27 minutes
Official incident page

Incident Report

A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Components affected
TeamViewer Community TeamViewer Services TeamViewer Management Console TeamViewer API TeamViewer IoT TeamViewer Monitoring & Asset Management TeamViewer Backup TeamViewer Endpoint Protection TeamViewer Web Monitoring

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/11/2023 08:06AM

We fixed the degraded performance and all our systems are back online and functional.

MONITORING over 3 years ago - at 01/11/2023 07:50AM

We fixed the issue which caused the degraded performance and we are monitoring the results as we send partial traffic on it. It looks good so far. We will update our status page with new information as soon as possible.

INVESTIGATING over 3 years ago - at 01/11/2023 07:41AM

A subset of our users are currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

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