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Outage in TeamViewer

Degraded Performance

Resolved Minor
January 13, 2023 - Started about 3 years ago - Lasted 40 minutes
Official incident page

Incident Report

We are experiencing high load on our master servers. Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.
Components affected
TeamViewer Services TeamViewer Management Console TeamViewer API TeamViewer IoT TeamViewer Monitoring & Asset Management TeamViewer Backup TeamViewer Endpoint Protection TeamViewer Web Monitoring TeamViewer Website TeamViewer Community

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/13/2023 01:55PM

This incident has been resolved.

MONITORING about 3 years ago - at 01/13/2023 01:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 01/13/2023 01:16PM

We are experiencing high load on our master servers.

Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.

Latest TeamViewer outages

Device groups are not loading - about 2 months ago
Device groups are not loading - about 2 months ago
TeamViewer Ticketsystem and Community not reachable - about 2 months ago
Device groups not loading - about 2 months ago
Management Console (MCO) not loading - 2 months ago

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