Outage in TeamViewer

Push notifications on Mobile devices

Resolved Major
October 24, 2024 - Started about 2 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating an issue with missing push notifications on mobile devices using TeamViewer. The affected applications are TeamViewer Mobile Host and AssistAR.
Components affected
TeamViewer Services
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 05:39AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/24/2024 10:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/24/2024 10:22AM

We are currently investigating an issue with missing push notifications on mobile devices using TeamViewer. The affected applications are TeamViewer Mobile Host and AssistAR.

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