Outage in TeamViewer

Connectivity issue

Resolved Major
May 12, 2025 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/12/2025 03:40AM

This incident has been resolved.

MONITORING 22 days ago - at 05/12/2025 02:44AM

We are continuing to monitor for any further issues.

MONITORING 22 days ago - at 05/12/2025 02:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 05/12/2025 01:24AM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 05/12/2025 01:22AM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 05/12/2025 01:20AM

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

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