Outage in TeamViewer

Connectivity issue

Resolved Major
May 12, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Components affected
TeamViewer Management Console TeamViewer Services TeamViewer IoT TeamViewer Monitoring & Asset Management
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/12/2025 03:40AM

This incident has been resolved.

MONITORING about 2 months ago - at 05/12/2025 02:44AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 05/12/2025 02:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 05/12/2025 01:24AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 05/12/2025 01:22AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 05/12/2025 01:20AM

A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Latest TeamViewer outages

Issues with REACH API - 16 days ago
TeamViewer Community - Downgraded Performance - about 1 month ago
Outage on TeamViewer Services - about 2 months ago
Partial Login and Connection issues - 3 months ago
Device groups and groups issue for some users - 3 months ago

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