Outage in TeamViewer

TeamViewer Community - Downgraded Performance

Resolved Minor
May 12, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing latency issues in the TeamViewer Community due to problems with a third-party provider. The root cause has been identified, and their team is actively working on a resolution. We will continue to monitor the situation closely and provide updates as they become available. All other Components are not affected by this.
Components affected
TeamViewer Community

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/12/2025 09:09AM

This incident has been resolved.

MONITORING 6 months ago - at 05/12/2025 08:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 05/12/2025 07:19AM

We are currently experiencing latency issues in the TeamViewer Community due to problems with a third-party provider. The root cause has been identified, and their team is actively working on a resolution.
We will continue to monitor the situation closely and provide updates as they become available.

All other Components are not affected by this.

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