Outage in TeamViewer

Management Console (MCO) not loading

Resolved Major
November 19, 2025 - Started 23 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
TeamViewer Management Console

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 11/23/2025 08:04PM

This incident has been resolved.

MONITORING 21 days ago - at 11/21/2025 03:43PM

Service Disruption in the Management Console Due to High Server Load
https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/

MONITORING 21 days ago - at 11/21/2025 03:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 11/21/2025 12:32PM

We are currently investigating issues for MCO and WebUI (web.teamviewer.com).

MONITORING 21 days ago - at 11/21/2025 11:03AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 11/21/2025 10:46AM

We are currently investigating issues with our WebUI (web.teamviewer.com) and our TeamViewer Remote Client.
As a temporary workaround, please use our Management Console (login.teamviewer.com) or the Classic TeamViewer Client.

INVESTIGATING 21 days ago - at 11/21/2025 08:36AM

We are currently investigating issues for MCO and WebUI (web.teamviewer.com).

MONITORING 22 days ago - at 11/20/2025 11:37PM

Our team have implemented new mitigation measures, and the Management Console is gradually coming back online. Please note that full access for all customers may take some time.

INVESTIGATING 22 days ago - at 11/20/2025 09:21PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 11/20/2025 09:19PM

Update - We see very high load at the affected service for login.teamviewer.com
As a workaround, please use WebUI (web.teamviewer.com)

MONITORING 22 days ago - at 11/20/2025 05:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 11/20/2025 10:02AM

We see very high load at the affected service.
As a workaround, please use WebUI (web.teamviewer.com)

INVESTIGATING 22 days ago - at 11/20/2025 09:12AM

We see very high load at the affected service.
Both services, Management Console and Web.teamviewer.com are affected.

INVESTIGATING 23 days ago - at 11/19/2025 09:01PM

We see very high load at the affected service.
As a workaround, please use WebUI (web.teamviewer.com)

INVESTIGATING 23 days ago - at 11/19/2025 08:26PM

We are currently investigating this issue.

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