Outage in TeamViewer
Management Console (MCO) not loading
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/23/2025 08:04PM
This incident has been resolved.
MONITORING
2 months ago - at 11/21/2025 03:43PM
Service Disruption in the Management Console Due to High Server Load
https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/
MONITORING
2 months ago - at 11/21/2025 03:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 11/21/2025 12:32PM
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
MONITORING
2 months ago - at 11/21/2025 11:03AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 11/21/2025 10:46AM
We are currently investigating issues with our WebUI (web.teamviewer.com) and our TeamViewer Remote Client.
As a temporary workaround, please use our Management Console (login.teamviewer.com) or the Classic TeamViewer Client.
INVESTIGATING
2 months ago - at 11/21/2025 08:36AM
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
MONITORING
2 months ago - at 11/20/2025 11:37PM
Our team have implemented new mitigation measures, and the Management Console is gradually coming back online. Please note that full access for all customers may take some time.
INVESTIGATING
2 months ago - at 11/20/2025 09:21PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 11/20/2025 09:19PM
Update - We see very high load at the affected service for login.teamviewer.com
As a workaround, please use WebUI (web.teamviewer.com)
MONITORING
2 months ago - at 11/20/2025 05:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 11/20/2025 10:02AM
We see very high load at the affected service.
As a workaround, please use WebUI (web.teamviewer.com)
INVESTIGATING
2 months ago - at 11/20/2025 09:12AM
We see very high load at the affected service.
Both services, Management Console and Web.teamviewer.com are affected.
INVESTIGATING
2 months ago - at 11/19/2025 09:01PM
We see very high load at the affected service.
As a workaround, please use WebUI (web.teamviewer.com)
INVESTIGATING
2 months ago - at 11/19/2025 08:26PM
We are currently investigating this issue.
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