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Outage in TeamViewer

Issue with TeamViewer license validation

Resolved Minor
March 25, 2026 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

TeamViewer experienced a license validation issue that caused pop-up messages to appear for a subset of users over a 46-minute period. The incident affected TeamViewer Services and the Management Console, preventing normal operation for impacted users. The issue was resolved by fixing the license validation system, with users needing to restart the TeamViewer service to clear the pop-up messages.

A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 03/25/2026 12:33PM

We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.

MONITORING 22 days ago - at 03/25/2026 12:00PM

We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.

INVESTIGATING 22 days ago - at 03/25/2026 11:50AM

A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

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