Outage in TeamViewer
Managed devices
Resolved MajorIncident Report
Summary AI Generated
TeamViewer experienced a major incident where managed devices disappeared from the device list in the Management Console. The issue affected the Management Console and TeamViewer Services, preventing users from accessing their managed devices. The problem was resolved after 1.1 hours when a fix was implemented and monitoring confirmed the restoration of device visibility.
We are currently investigating an issue that causes managed devices to be missing from the device list.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 04/17/2026 09:56AM
This incident has been resolved.
MONITORING
29 days ago - at 04/17/2026 09:18AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
29 days ago - at 04/17/2026 08:53AM
We are currently investigating an issue that causes managed devices to be missing from the device list.
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