TeamViewer experienced degraded performance affecting managed device visibility for a subset of users, impacting TeamViewer Services and the Management Console. The technical issue prevented users from properly viewing their managed devices through the platform. The incident was resolved after 1.6 hours with engineers fixing the underlying cause and confirming system stability.
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This incident has been resolved.
We fixed the issue which caused the degraded performance and can see that it has stabilized. We are continuing to monitor the situation. We will update our status page with new information as soon as possible.
A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.
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