Outage in TeamViewer
Degraded Performance - Custom modules
Resolved MinorIncident Report
Summary AI Generated
TeamViewer experienced a 1.3-hour service degradation where a subset of users encountered issues downloading custom modules through the website. The incident was resolved without the root cause being publicly identified.
A subset of our users are currently experiencing issues with downloading custom modules. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
Components affected
TeamViewer WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/10/2026 07:52AM
This incident has been resolved.
INVESTIGATING
5 days ago - at 06/10/2026 06:41AM
A subset of our users are currently experiencing issues with downloading custom modules. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
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