Outage in TeamViewer
DEX PLATFORM. Inventory Software pages not loading
Major
July 17, 2026 - Started about 18 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an intermittent issue affecting the Normalized, Unmatched, and Software inventory pages within Inventory Insights. When loading these pages, a "No Data" message may be displayed.
Our engineering team is actively working on a fix. We will provide a further update at 16:00 UTC.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 18 hours ago - at 07/17/2026 02:05PM
We have identified the issue and a fix is currently being implemented. Please note there may be temporary disruptions to service and to 1E client connectivity during the fix window.
INVESTIGATING
about 18 hours ago - at 07/17/2026 01:12PM
We are currently experiencing an intermittent issue affecting the Normalized, Unmatched, and Software inventory pages within Inventory Insights. When loading these pages, a "No Data" message may be displayed.
Our engineering team is actively working on a fix. We will provide a further update at 16:00 UTC.
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