Outage in Teamwork
Unexpected Teamwork Desk & Chat disruption in the US region
Resolved MajorIncident Report
We are currently investigating an unexpected infrastructure issue affecting users of Teamwork Desk & Teamwork Chat in the US region.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/14/2025 05:42PM
This incident has been resolved.
MONITORING
3 months ago - at 08/14/2025 05:12PM
We identified the root cause and deployed a mitigation fix. We are now monitoring to ensure services restore fully for all customers affected.
INVESTIGATING
3 months ago - at 08/14/2025 04:40PM
We are currently investigating an unexpected infrastructure issue affecting users of Teamwork Desk & Teamwork Chat in the US region.
Latest Teamwork outages
Teamwork Loading - 5 days ago
Teamwork Desk: issue with tickets - 7 days ago
Teamwork Desk: Sending Replies - 17 days ago
Teamwork Loading Issue (US Region) - 21 days ago
Investigation Loading Issues with Teamwork Desk and Chat (US Region) - about 1 month ago
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