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Outage in Teamwork

Investigating delayed processing of emails in Teamwork Desk

Resolved Minor
February 16, 2026 - Started about 2 months ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Teamwork Desk - US Region

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/16/2026 03:53PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/16/2026 03:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 02/16/2026 03:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 02/16/2026 03:14PM

We are currently investigating this issue.

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