Outage in Teamwork
Investigating: Email Delivery Delays to Microsoft Email Addresses
Resolved MinorIncident Report
Summary AI Generated
Teamwork experienced email delivery delays and failures for notifications sent to free Microsoft email addresses (@live, @hotmail, @outlook) across both US and EU regions for Teamwork Desk and Projects services. The issue affected only Microsoft domains while emails to other providers and custom domains continued working normally. The incident was resolved after 28.2 hours of investigation and collaboration with the email delivery provider.
We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains.
Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible.
Emails to other providers and custom domains are unaffected.
We will provide an update as soon as we have more information. We apologise for any inconvenience.
Components affected
Teamwork Projects - US region Teamwork Desk - US Region Teamwork Projects - EU Region Teamwork Desk - EU RegionNeed to monitor Teamwork outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/26/2026 02:28PM
This incident has been resolved.
INVESTIGATING
5 days ago - at 02/26/2026 02:28PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 02/25/2026 10:19AM
We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains.
Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible.
Emails to other providers and custom domains are unaffected.
We will provide an update as soon as we have more information. We apologise for any inconvenience.
Latest Teamwork outages
Service Disruption: Slack Integration Unavailable - 3 days ago
Service Outage in EU Region - 20 days ago
Teamwork Projects - Service Degradation. - about 2 months ago
Teamwork Slow Loading Issue - about 2 months ago
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