Outage in Teamwork
Investigating: Email Delivery Delays to Microsoft Email Addresses
Resolved MinorIncident Report
Summary AI Generated
Teamwork experienced email delivery delays and failures for notifications sent to free Microsoft email addresses (@live, @hotmail, @outlook) across both US and EU regions for Teamwork Desk and Projects services. The issue affected only Microsoft domains while emails to other providers and custom domains continued working normally. The incident was resolved after 28.2 hours of investigation and collaboration with the email delivery provider.
We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains.
Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible.
Emails to other providers and custom domains are unaffected.
We will provide an update as soon as we have more information. We apologise for any inconvenience.
Components affected
Teamwork Desk - US Region Teamwork Projects - US region Teamwork Projects - EU Region Teamwork Desk - EU RegionTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 02:28PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 02/26/2026 02:28PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/25/2026 10:19AM
We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains.
Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible.
Emails to other providers and custom domains are unaffected.
We will provide an update as soon as we have more information. We apologise for any inconvenience.
Latest Teamwork outages
Chat Issue in US region - 27 days ago
Intermittent issues with Projects Application - about 1 month ago
Projects issue - about 1 month ago
Investing reports of loading Issues - about 1 month ago
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