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Outage in Tekmetric

Delay in Repair Orders Appearing in Reporting

Resolved Minor
August 08, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue where repair orders are delayed in appearing in reporting after the repair order is posted.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/10/2025 01:02AM

This incident has been resolved.

MONITORING 6 months ago - at 08/09/2025 01:56PM

Processing of delayed reporting records is ongoing. Based on the current processing rate, we expect all reporting data to be fully updated by the end of the day.

MONITORING 6 months ago - at 08/08/2025 09:59PM

We have implemented a fix for the issue causing delays in repairs appearing in reporting. The system is currently processing the backlog of delayed records, and we expect all reporting data to be fully up to date by 12:00am EDT this evening.

IDENTIFIED 6 months ago - at 08/08/2025 08:26PM

We have identified the issue causing delays in repairs appearing in reporting after the repair order is posted. Our team is actively working on deploying a fix.

INVESTIGATING 6 months ago - at 08/08/2025 07:30PM

We are currently investigating an issue where repair orders are delayed in appearing in reporting after the repair order is posted.

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