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Outage in Tekmetric

One way texting in the application is having degraded performance

Resolved Minor
May 26, 2026 - Started 10 days ago - Lasted about 10 hours
Official incident page

Incident Report

Our team is aware of a degraded performance of one way texting and we are currently investigating the issue.
Components affected
Tekmetric Application

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/26/2026 08:54PM

One way messaging is fully restored

IDENTIFIED 9 days ago - at 05/26/2026 02:59PM

One way messaging has been partially restored. MFA and booking tool SMS codes are now sending successfully. We are continuing to work on restoring some one-way SMS workflows, including sending inspections, estimates, and invoices by text.

Two-way texting through Tekmessage is not impacted.

Our engineering team is actively working on the remaining issue and will provide another update as soon as we have more information.

MONITORING 9 days ago - at 05/26/2026 01:29PM

A fix for the current issue has been implemented and we are currently monitoring the performance of the application

IDENTIFIED 10 days ago - at 05/26/2026 12:52PM

The engineering team has identified the issue and currently working on implementing a fix.

INVESTIGATING 10 days ago - at 05/26/2026 11:30AM

Our team is aware of a degraded performance of one way texting and we are currently investigating the issue.

Latest Tekmetric outages

Latency in production environment - about 2 months ago
Latency in production environment - about 2 months ago
Major Latency - 3 months ago

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