Outage in Telavox
Incident affecting Telephony in Sweden and Finland
Resolved Major
August 31, 2026 - Started 16 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Telavox experienced a major telephony incident lasting approximately 3.4 hours that disrupted incoming and outgoing mobile calls in both Sweden and Finland. The incident was initially believed to be resolved but later confirmed to have expanded to include Finland before being fully addressed. The root cause was identified and services were restored, with the team continuing to monitor for stability.
We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
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Latest Updates ( sorted recent to last )
16 days ago - at 08/31/2026 12:14PM
We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
16 days ago - at 08/31/2026 12:27PM
Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is no longer present, and call services have returned to normal.
Our incident response team will continue to closely monitor network performance to ensure ongoing stability.
16 days ago - at 08/31/2026 01:11PM
Based on our latest monitoring, the issue affecting incoming and outgoing mobile calls in Sweden is still ongoing. We can conclude that the incident also includes mobile calls in Finland.
Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.
16 days ago - at 08/31/2026 02:07PM
We are still investigating the issue of some calls not connecting. Our incident response team is still actively working on solving the issue
16 days ago - at 08/31/2026 02:39PM
We have identified the cause and our monitoring indicating that issue is no longer present. We will continue the monitoring to verify.
Latest Telavox outages
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Degraded voice quality in Denmark - 2 months ago
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