Outage in Teleport

Teleport Downloads Throttled

Resolved Minor
February 07, 2022 - Started almost 3 years ago
Official incident page

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Outage Details

We're currently investigating slow download speeds (50kb/s) from get.gravitational.com.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/08/2022 06:12AM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 02/08/2022 01:37AM

Our initial hypothesis (adding authentication to our s3 proxy) did not improve the download throttling. We're now investigating other potential mitigations, and continuing to discuss with AWS support In the interim, you may use a direct s3 https download to fetch artifacts:

curl -O https://s3.amazonaws.com/clientbuilds.gravitational.io/teleport/8.1.4/teleport-8.1.4.pkg

Our next update is anticipated around 2022-02-08 18:00 UTC (10:00 PST).

IDENTIFIED almost 3 years ago - at 02/07/2022 09:36PM

We've identified part of an application that is making unauthenticated API calls to proxy requests to AWS S3. We believe high download volume caused AWS to identify this source of unauthenticated calls as abusive and throttle it. We're pursuing fixes on two fronts:

1) We've opened an AWS support ticket to temporarily suspend the throttling
2) We've began researching code changes to the application to have it use authenticated API calls to S3.

INVESTIGATING almost 3 years ago - at 02/07/2022 06:07PM

We're currently investigating slow download speeds (50kb/s) from get.gravitational.com.

Latest Teleport outages

Invalid License Warning - about 2 years ago
goteleport.com Unavailable - over 2 years ago
System Outage - about 5 years ago

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