Outage in Telna

eSIM Platform Vendor Service Degradation

Resolved Minor
January 15, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are observing a reoccurrence of the service degradation from our eSIM Platform vendor. Service Impact: Devices may encounter issues activating eSIM. The vendor's engineering team continues to work to resolve it as soon as possible. Our team is closely monitoring the services, and we will keep you updated. Regards, Telna Support
Components affected
Telna Cronus for Wholesale

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/15/2025 07:59PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the service and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 10 months ago - at 01/15/2025 06:59PM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are observing a reoccurrence of the service degradation from our eSIM Platform vendor.

Service Impact: Devices may encounter issues activating eSIM.

The vendor's engineering team continues to work to resolve it as soon as possible.

Our team is closely monitoring the services, and we will keep you updated.

Regards,
Telna Support

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