Outage in Telna

eSIM Platform Vendor Service Degradation

Resolved Minor

April 08, 2026 - Started 2 days ago - Lasted 31 minutes
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are observing a service degradation with the eSIM Platform vendor. Service Impact: Customers may encounter issues with activating eSIM. The vendor's engineering team is working to resolve it as soon as possible. We are constantly checking with them and monitoring the performance. We will keep you updated. Regards, Telna Support

Components affected

Telna Cronus for Wholesale Telna Cronus API

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 04/09/2026 02:44AM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that our eSIM Platform vendor has resolved the issue.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 2 days ago - at 04/09/2026 02:31AM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description:
We are observing a service degradation with the eSIM Platform vendor.

Service Impact:
Customers may encounter issues with activating eSIM.
The vendor's engineering team is working to resolve it as soon as possible.

We are constantly checking with them and monitoring the performance.
We will keep you updated.

Regards,
Telna Support

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