Data Service Degradation on IMSI 2

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the service and will provide updates if necessary.

Regards,
Telna Support

Hello,

This is to provide an update regarding the following incident:

Incident Status: Investigating

Description:
BICS is still experiencing data service degradation affecting IMSI 2 services.

Service Impact:
Devices may continue to experience difficulties establishing new data sessions or maintaining existing data connectivity.

We are actively engaged with BICS operations and escalation teams.

We are closely monitoring the situation and will continue to provide updates as additional information becomes available.

Regards,
Telna Support

Hello,

This is to provide an update regarding the following incident:

Incident Status: Investigating

Description:
BICS is still experiencing data service degradation affecting IMSI 2 services.

Service Impact:
Devices may continue to experience difficulties establishing new data sessions or maintaining existing data connectivity.

Our teams remain actively engaged with BICS operations and escalation teams.
Although recovery actions are ongoing, BICS has not yet fully stabilized the affected services.

We are closely monitoring the situation and will continue to provide updates as additional information becomes available.

Regards,
Telna Support

Hello,

This is to provide an update regarding the following incident:

Incident Status: Investigating

Description:
Over the past few hours, BICS has been experiencing data service degradation affecting IMSI 2 services.

Service Impact:
Devices may continue to experience difficulties establishing new data sessions or maintaining existing data connectivity.

Our teams remain actively engaged with BICS operations and escalation teams. Although recovery actions are ongoing, BICS has not yet been able to fully stabilize the affected services, and the issue remains under active investigation.

We are closely monitoring the situation and will continue to provide updates as additional information becomes available.

Regards,
Telna Support

Hello,

This is to provide an update regarding the following incident:

Incident Status: Investigating

Description:
Over the past hour, BICS has been experiencing a data service degradation impacting IMSI 2 services.

Service Impact:
Devices may experience difficulties establishing new data sessions or maintaining existing data connectivity.

We are actively engaged with our connectivity partner to resolve the issue as quickly as possible and will continue to provide updates as more information becomes available.

Regards,
Telna Support