Outage in Telnyx
Support - Intercom Chat Unavailable on Mission Control Portal
Resolved Minor
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Outage Details
Our support chat functionality, provided by Intercom, appears to experiencing issues at this time. We are actively investigating the cause and are monitoring their status page.
Agents are unable to reply to existing chats and end-users will be unable to access their chat history or create new chats at this time.
Components affected
Telnyx Intercom Web ApplicationLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 07/05/2022 11:46AM
We are seeing a partial return to our chat service and continue to monitor Intercom's status updates.
INVESTIGATING
almost 3 years ago - at 07/05/2022 11:41AM
Our support chat functionality, provided by Intercom, appears to experiencing issues at this time. We are actively investigating the cause and are monitoring their status page.
Agents are unable to reply to existing chats and end-users will be unable to access their chat history or create new chats at this time.
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