Outage in Telnyx

Issues creating support tickets from Slack.

Resolved Minor
February 26, 2025 - Started 2 months ago - Lasted about 18 hours
Official incident page

Need to monitor Telnyx outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Telnyx, and never miss an outage again.
Start Free Trial

Outage Details

Slack is currently having an incident that has degraded the performance of support ticket creations from slack. If you're having issues creating your tickets from slack, please email support to open the tickets.
Components affected
Telnyx Intercom Web Application
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/27/2025 03:21PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 02/26/2025 10:16PM

This is related to the ongoing slack incident. Please be aware that this is also causing issues were our ticketing system is not correctly showing us updates from our customers or our updates are not being correctly sent to slack. If you feel like an issue on slack is being ignored, please opt for opening tickets through email.

INVESTIGATING 2 months ago - at 02/26/2025 09:33PM

Slack is currently having an incident that has degraded the performance of support ticket creations from slack. If you're having issues creating your tickets from slack, please email support to open the tickets.

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook