Outage in Telnyx
Issues creating support tickets from Slack.
Resolved MinorIncident Report
Slack is currently having an incident that has degraded the performance of support ticket creations from slack. If you're having issues creating your tickets from slack, please email support to open the tickets.
Components affected
Telnyx Intercom Web ApplicationNeed to monitor Telnyx outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/27/2025 03:21PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 02/26/2025 10:16PM
This is related to the ongoing slack incident. Please be aware that this is also causing issues were our ticketing system is not correctly showing us updates from our customers or our updates are not being correctly sent to slack. If you feel like an issue on slack is being ignored, please opt for opening tickets through email.
INVESTIGATING
8 months ago - at 02/26/2025 09:33PM
Slack is currently having an incident that has degraded the performance of support ticket creations from slack. If you're having issues creating your tickets from slack, please email support to open the tickets.
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