Outage in Telnyx

Issues with global call connectivity via SIP proxies

Resolved Major
August 11, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting ASR and call connectivity.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/11/2025 07:20PM

This incident has been resolved.

MONITORING 2 days ago - at 08/11/2025 05:04PM

A fix has been implemented and we are monitoring the results.

Internal and external DNS issues affected the telephony platform services causing major impact on call establishment globally and affected the 3 RTC products:
SIP Trunking
Prog.Voice
WebRTC (Voice SDK)

SIP Proxy has been stable since 14.28 UTC and we continue to monitor.

MONITORING 2 days ago - at 08/11/2025 02:46PM

A fix has been implemented and we are monitoring the results.

Internal and external DNS issues affected the telephony platform services causing major impact on call establishment and affected the 3 RTC products:
SIP Trunking
Prog.Voice
WebRTC (Voice SDK)

SIP Proxy has been stable since 14.28 UTC and we continue to monitor.

INVESTIGATING 2 days ago - at 08/11/2025 02:26PM

We are currently investigating an issue affecting ASR and call connectivity.

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