Outage in Telnyx

Voice API command 5XX and call recovery events

Resolved Minor
August 21, 2025 - Started 3 months ago - Lasted 5 days
Official incident page

Incident Report

We experienced network issues within one of our sites near 15:42 UTC which caused call recovery events, alongside Voice API commands to fail with 5XX responses. The record_start command was particularly affected in this scenario. We are currently monitoring the status.
Components affected
Telnyx Call Control

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/26/2025 09:48AM

This incident has been resolved.

MONITORING 3 months ago - at 08/21/2025 04:37PM

We experienced network issues within one of our sites near 15:42 UTC which caused call recovery events, alongside Voice API commands to fail with 5XX responses. The record_start command was particularly affected in this scenario.

We are currently monitoring the status.

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