Outage in Telnyx
Unplanned Maintenance - Mobile Data Services (US Region)
Resolved MinorIncident Report
Summary AI Generated
Telnyx performed unplanned maintenance on mobile packet core infrastructure in the US region, affecting a small subset of IMSI5 mobile data customers who experienced data session interruptions. The maintenance was initially expected to last 10 minutes but extended to 1.6 hours before completion. The issue was resolved with connectivity restored automatically for most users, though some customers needed to toggle airplane mode to restore their connections.
We are performing unplanned maintenance on mobile packet core infrastructure in the US region. This maintenance is expected to last approximately 10 minutes.
A small subset of mobile data customers may experience brief session interruptions during this window. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
We will provide an update once the maintenance is complete.
Components affected
Telnyx Wireless CoreNeed to monitor Telnyx outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 03/30/2026 06:33AM
The maintenance has been completed successfully. All systems are operational. Affected IMSI5 customers should see connectivity restored automatically. If you are still experiencing issues, please toggle airplane mode on your device for 10 seconds and then off.
IDENTIFIED
about 8 hours ago - at 03/30/2026 05:08AM
Update: The maintenance is taking longer than expected. Our infrastructure team is actively working to bring the affected system back online. IMSI5 customers may continue to experience data session interruptions. We will provide another update shortly.
INVESTIGATING
about 8 hours ago - at 03/30/2026 05:01AM
Update: This maintenance affects a small subset of customers on IMSI5. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
INVESTIGATING
about 8 hours ago - at 03/30/2026 04:59AM
We are performing unplanned maintenance on mobile packet core infrastructure in the US region. This maintenance is expected to last approximately 10 minutes.
A small subset of mobile data customers may experience brief session interruptions during this window. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
We will provide an update once the maintenance is complete.
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