Outage in Telnyx
Some Third Party LLMs for AI Assistants Failing
Resolved MinorIncident Report
Summary AI Generated
Telnyx experienced failures with some third-party large language models (LLMs) used in their AI Assistants service. The incident affected AI Assistant functionality that relied on these external LLM providers. The issue was resolved after 1.2 hours once the root cause was identified and a fix was implemented.
We're currently investigating the issue, and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/23/2026 05:37PM
This incident has been resolved.
MONITORING
1 day ago - at 04/23/2026 04:42PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/23/2026 04:31PM
We have identified root cause and are working on a fix.
INVESTIGATING
1 day ago - at 04/23/2026 04:27PM
We're currently investigating the issue, and will provide an update soon.
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