Telnyx experienced a 6.3-hour incident where local outbound calls to European destinations, including Sweden and Denmark, were failing with SIP 503 Service Unavailable errors. The telephony team investigated the root cause and implemented a fix, after which traffic was actively monitored to confirm stability.
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Our telephony team has implemented a fix and we are actively monitoring traffic.
We are currently investigating an increase in calls failing with SIP 503 Service Unavailable errors affecting local outbound call termination to European destinations.
Customers may experience Local call failures when attempting to reach European destinations Sweden, Denmark etc.
Our telephony team is actively working on a resolution.
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