Outage in Telnyx
Telnyx Ultra voices not available, affecting Assistant creation and update
Resolved Minor
August 27, 2026 - Started about 7 hours ago
- Lasted 27 minutes
Incident Report
Summary AI Generated
Telnyx Ultra voices became unavailable from the voices endpoint, preventing customers from saving or updating AI Assistants configured with a Telnyx Ultra voice. The issue was identified and a fix was deployed within approximately 27 minutes, with the service placed under monitoring following resolution.
We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.
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Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 08/27/2026 01:45PM
The fix has been deployed and we are monitoring
IDENTIFIED
about 7 hours ago - at 08/27/2026 01:30PM
We have identified the issue and are working on a fix
INVESTIGATING
about 7 hours ago - at 08/27/2026 01:25PM
We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.
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