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Outage in Telnyx

Network Issues. Impacted: API, Voice, Messaging and Wireless services (Recurrence)

Resolved Minor
November 12, 2021 - Started almost 5 years ago - Lasted 5 months
Official incident page

Incident Report

Telnyx is currently experiencing a DDoS attack. Cloudflare mitigation is active, but it is possible that you may experience failed calls, API and portal latency/time outs, and/or delayed or failed messages.

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Latest Updates ( sorted recent to last )
MONITORING almost 5 years ago - at 11/13/2021 10:18PM

As we continue to fortify our DDoS protections, we are allow-listing (whitelisting) IP addresses in our DDoS mitigation systems. This will ensure that your traffic is not inadvertently blocked. If you are having one-way audio or call quality issues, please log into the portal and add the IP addresses for your call signaling and media endpoints. Please see our instructions for adding allowed IPs. https://telnyx.com/release-notes/allowed-ip-mission-control

MONITORING almost 5 years ago - at 11/13/2021 04:17PM

As we continue to fortify our DDoS protections, we are allow-listing (whitelisting) IP addresses in our DDoS mitigation systems. This will ensure that your traffic is not inadvertently blocked. If you are having one-way audio or call quality issues, please log into the portal and add the IP addresses for your call signaling and media endpoints. Please see our instructions for adding allowed IPs. https://telnyx.com/release-notes/allowed-ip-mission-control

MONITORING almost 5 years ago - at 11/13/2021 09:23AM

As we continue to fortify our DDoS protections, we are allow-listing (whitelisting) IP addresses in our DDoS mitigation systems. This will ensure that your traffic is not inadvertently blocked. If you are having one-way audio or call quality issues, please log into the portal and add the IP addresses for your call signaling and media endpoints. Please see our instructions for adding allowed IPs. https://telnyx.com/release-notes/allowed-ip-mission-control

MONITORING almost 5 years ago - at 11/13/2021 04:01AM

As we continue to fortify our DDoS protections, we are allow-listing (whitelisting) IP addresses in our DDoS mitigation systems. This will ensure that your traffic is not inadvertently blocked. If you are having one-way audio or call quality issues, please log into the portal and add the IP addresses for your call signaling and media endpoints. Please see our instructions for adding allowed IPs. https://telnyx.com/release-notes/allowed-ip-mission-control

MONITORING almost 5 years ago - at 11/13/2021 02:52AM

As we continue to fortify our DDoS protections, we are allow-listing (whitelisting) IP addresses in our DDoS mitigation systems. This will ensure that your traffic is not inadvertently blocked. If you are having one-way audio or call quality issues, please log into the portal and add the IP addresses for your call signaling and media endpoints.
Please see our instructions for adding allowed IPs https://telnyx.com/release-notes/allowed-ip-mission-control

IDENTIFIED almost 5 years ago - at 11/13/2021 02:40AM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/13/2021 01:04AM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/13/2021 12:03AM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/12/2021 11:12PM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/12/2021 10:00PM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/12/2021 09:30PM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/12/2021 09:00PM

Telnyx and Cloudflare engineers are actively monitoring all services, and DDoS protection is enabled. We continue to observe partially restored services following an earlier DDoS incident.

IDENTIFIED almost 5 years ago - at 11/12/2021 08:30PM

Telnyx and Cloudflare engineers continue to investigate and address an ongoing DDoS attack.

IDENTIFIED almost 5 years ago - at 11/12/2021 08:12PM

Telnyx has observed partially restored services following an earlier incident. Telnyx and Cloudflare engineers are continuing to actively monitor all services, and DDoS protection is enabled.

Please continue to visit this status page for further updates on individual services.

IDENTIFIED almost 5 years ago - at 11/12/2021 08:09PM

Telnyx and Cloudflare engineers continue to investigate and address an ongoing DDoS attack.

IDENTIFIED almost 5 years ago - at 11/12/2021 07:48PM

Telnyx and Cloudflare engineers continue to investigate and address an ongoing DDoS attack.

IDENTIFIED almost 5 years ago - at 11/12/2021 07:30PM

Telnyx and Cloudflare engineers continue to investigate and address an ongoing DDoS attack.

IDENTIFIED almost 5 years ago - at 11/12/2021 07:10PM

All Telnyx teams continue to work with Cloudflare's DDoS protection services to mitigate an ongoing, increasingly sophisticated DDoS attack.

We are seeing intermittent functionality of some services as the attack evolves in real-time.

Please continue to check status.telnyx.com for updates as we work to restore service functionality.

INVESTIGATING almost 5 years ago - at 11/12/2021 05:54PM

We are continuing to investigate this issue.

INVESTIGATING almost 5 years ago - at 11/12/2021 05:47PM

Telnyx is currently experiencing a DDoS attack. Cloudflare mitigation is active, but it is possible that you may experience failed calls, API and portal latency/time outs, and/or delayed or failed messages.

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