Outage in Templafy
Service degradation - Customers might experience issues with the Find Template and Update Document functionality in the Word VSTO Add-ins.
Resolved MajorIncident Report
We have identified an issue that affects a subset of customers and are working towards a resolution.
Some customers might experience issues in using the find template and update document functionality in the Word VSTO Add-ins.
Further updates will be posted here soon.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/09/2026 08:09AM
The incident has been resolved, and further information will be provided in a postmortem shortly.
We apologize for the impact to affected customers.
MONITORING
4 days ago - at 09/08/2026 11:49AM
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
IDENTIFIED
5 days ago - at 09/08/2026 08:24AM
We have identified an issue that affects a subset of customers and are working towards a resolution.
Some customers might experience issues in using the find template and update document functionality in the Word VSTO Add-ins.
Further updates will be posted here soon.
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