Some customers may be experiencing stuck workflows or activities

Workflows will continue to be refreshed overnight, and we are monitoring the situation.

Workflows will continue to be refreshed overnight, and we are monitoring the situation.

Refreshes are still in progress and we are monitoring the situation.

Rollback is complete; refresh of open workflows is underway to unblock impacted workflows.

The rollback is making progress across impacted cells, and we are continuing to monitor the situation.

Rollback is still in progress and we are continuing to monitor the situation.

A bug in the recent update in History pagination caused a rare edge case where an extra task could be added before the response was returned. This incorrectly advanced the read level, causing some tasks to be skipped. We’ve identified the issue, and are currently rolling back the update to stop this from happening again.

We will be refreshing all executions in cells where the update was deployed and will monitor these closely. This will progress any stuck workflows, but will not impact any of the closed ones.

We're rolling back the recent update as a possible mitigation to avoid any further occurrences of this issue. We are however still in the process of investigating root cause and will post updates as we have them.

We are investigating a recent update that could have caused intermittent missed task dispatches, resulting in some tasks being stuck. Impact identified as of now is limited to a handful of workflows that were caught in a rare edge case. We will continue to share more updates as investigation progresses.

We are continuing to investigate this issue. Please report any stuck workflows or activities to support so we can help unblock them as we work on root cause investigation and resolution.

We are investigating a few reports where a workflow or activity is becoming stuck and not making progress when it should. Please report any such issues you see to support.