Outage in Tenable

Delay in starting Agentless Assessment scans and errors when using Cloud Security API auth tokens

Resolved Major
June 16, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of and actively investigating an issue with a delay in starting Agentless Assessment scans and errors when using Cloud Security API authentication tokens for certain users on FRA. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable .cs
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/16/2023 02:21PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING over 1 year ago - at 06/16/2023 12:57PM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED over 1 year ago - at 06/16/2023 12:57PM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING over 1 year ago - at 06/16/2023 11:32AM

We are aware of and actively investigating an issue with a delay in starting Agentless Assessment scans and errors when using Cloud Security API authentication tokens for certain users on FRA. We will provide periodic updates as our engineers continue working on this issue.

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