Outage in Tenable

Tenable Identity Exposure: Display issue on Identities page

Resolved Major
November 25, 2024 - Started 11 months ago - Lasted 5 days
Official incident page

Incident Report

We are aware of and actively investigating display issues impacting Person assets originating from non-TIE sources but managed by TIE, these assets may incorrectly appear as "unlicensed" in the system for certain users. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable One Tenable .ad

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/30/2024 02:40PM

Certain users could have experienced assets becoming unlicensed. The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING 11 months ago - at 11/28/2024 05:37PM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED 11 months ago - at 11/28/2024 02:35PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/28/2024 11:57AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/28/2024 09:18AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/28/2024 01:40AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 09:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 04:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 12:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 09:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 06:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/27/2024 12:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/26/2024 10:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/26/2024 03:07PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/26/2024 12:25PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/26/2024 10:12AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/26/2024 08:35AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING 11 months ago - at 11/26/2024 07:30AM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 11/26/2024 04:20AM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 11/26/2024 12:05AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 11:37PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 11:05PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 10:40PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 10:05PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 09:59PM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 04:45PM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 02:41PM

Our engineering team continues to investigate this issue.

INVESTIGATING 11 months ago - at 11/25/2024 01:02PM

We are aware of and actively investigating display issues impacting Person assets originating from non-TIE sources but managed by TIE, these assets may incorrectly appear as "unlicensed" in the system for certain users. We will provide periodic updates as our engineers continue working on this issue.

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