Outage in Tenable

Tenable Identity Exposure - User Counts Showing as 0

Resolved Major
November 21, 2025 - Started 16 days ago - Lasted 3 days
Official incident page

Incident Report

We are aware of and actively investigating an issue with user counts showing as 0. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable .ad

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 11/24/2025 04:24PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING 16 days ago - at 11/21/2025 09:09PM

We have implemented a fix for the issue and are monitoring the recovery.

INVESTIGATING 16 days ago - at 11/21/2025 04:09PM

We are aware of and actively investigating an issue with user counts showing as 0. We will provide periodic updates as our engineers continue working on this issue.

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