Tenable experienced latency issues affecting SAML authentication for Tenable One and Tenable Vulnerability Management users across multiple global sites including US, European, Asian, and other regional data centers. The authentication problems impacted users' ability to access the vulnerability management platform for 1.2 hours. Engineers implemented a fix and monitored the recovery before fully resolving the incident.
This incident has been resolved.
We have implemented a fix for the issue and are monitoring the recovery.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are aware of and actively investigating latency issues that are impacting Tenable.VM for users with SAML on multiple sites. We will provide periodic updates as our engineers continue working on this issue.
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