Tenable Vulnerability Management experienced a major incident where certain users were unable to export older reports across multiple global instances including US, European, and Asia-Pacific regions. The export functionality issue affected users for 4.6 hours before engineers successfully resolved the problem. The incident impacted 17 different Tenable instances worldwide, disrupting report export capabilities for affected customers.
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The issue has been resolved. We are sorry for the disruption and inconvenience.
We are aware of and actively investigating issues with export for older reports for certain users. We will provide periodic updates as our engineers continue working on this issue.
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