Tenable experienced 503 errors that prevented certain users from accessing cloud.tenable.com and related services across multiple global regions including US, UK, Australia, Germany, Japan, Singapore, India, Brazil, Canada, and government instances. The incident affected Tenable One and Tenable Vulnerability Management platforms for 2 hours. Engineers identified the root cause, implemented a fix, and fully resolved the access issues.
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The issue has been resolved. We are sorry for the disruption and inconvenience.
We have implemented a fix for the issue and are monitoring the recovery.
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
We are continuing to investigate this issue.
We are aware of and actively investigating 503 errors that are impacting site access for certain users. We will provide periodic updates as our engineers continue working on this issue.
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