Tenable Vulnerability Management experienced a major incident where tag assessments were failing and scans using tags as targets were aborting for certain users across multiple global regions. The issue affected 14 components including regions in Australia, Canada, Europe, Japan, Singapore, UK, US, India, Brazil, and government clouds. After 23.8 hours, engineers identified the root cause, implemented a fix, and fully resolved the service disruption.
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The issue has been resolved. We are sorry for the disruption and inconvenience.
We have implemented a fix for the issue and are continuing to monitor the recovery.
We have implemented a fix for the issue and are monitoring the recovery.
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
We are aware of and actively investigating Tag assessment failing and scans aborting using tags as targets for certain users. We will provide periodic updates as our engineers continue working on this issue.
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