Outage in Tenable
Tenable One - Exposure Management: Hexa AI Inaccessible
Resolved MajorIncident Report
Summary AI Generated
The Hexa AI component within Tenable One's Exposure Management was inaccessible to certain users for approximately 16 minutes. Engineers identified and implemented a fix, after which the service was monitored and confirmed resolved.
We are aware of and actively investigating the inability for certain users to access the Hexa AI component of Exposure Management . We will provide periodic updates as our engineers continue working on this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/20/2026 02:53PM
The issue has been resolved. We are sorry for the disruption and inconvenience.
MONITORING
18 days ago - at 07/20/2026 02:39PM
We have implemented a fix for the issue and are monitoring the recovery.
INVESTIGATING
18 days ago - at 07/20/2026 02:38PM
We are aware of and actively investigating the inability for certain users to access the Hexa AI component of Exposure Management . We will provide periodic updates as our engineers continue working on this issue.
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