Outage in Tenfold

Tenfold Dashboard - Elevated Errors

Resolved Minor
October 01, 2021 - Started about 4 years ago
Official incident page

Incident Report

Our automated systems have alerted the Tenfold site reliability team of elevated error rates with the Dashboard UI. Tenfold engineering is currently investigating a reported issue regarding analytics not displaying within the dashboard. This issue is limited to the dashboard display of individual call analytics however it is not impacting the core functionality of logging activities to your CRM. Tenfold will work with engineering teams on development and deployment of a fix during the next approved release window. Feel free to subscribe for the most up-to-date notifications here: How to Subscribe

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 10/02/2021 05:21AM

Tenfold engineering has deployed a fix that has restored functionality to the dashboard. This incident is now resolved.

MONITORING about 4 years ago - at 10/01/2021 05:07PM

Our automated systems have alerted the Tenfold site reliability team of elevated error rates with the Dashboard UI. Tenfold engineering is currently investigating a reported issue regarding analytics not displaying within the dashboard. This issue is limited to the dashboard display of individual call analytics however it is not impacting the core functionality of logging activities to your CRM. Tenfold will work with engineering teams on development and deployment of a fix during the next approved release window.

Feel free to subscribe for the most up-to-date notifications here: How to Subscribe

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