Outage in TeraSwitch
Singapore <-> Tokyo Detoured
Resolved MinorIncident Report
Due to a sub-sea cable fault, our transport provider estimates an 10/17/2025 restoration to capacity between SGP1/2 to our backbone via Tokyo.
Components affected
TeraSwitch SGP1 - Singapore TeraSwitch SGP2 - Singapore TeraSwitch Intra-Market ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/26/2026 01:57PM
An alternative undersea cable has been established to restore this route.
SGP<->TYO connectivity is now via backbone.
MONITORING
4 months ago - at 12/23/2025 04:01PM
We received an update from our vendor that this will be repaired prior to Jan 31st. We have also purchased another diverse path to be installed in Jan 2026 to prevent the increased latency in the future.
MONITORING
7 months ago - at 09/29/2025 07:18PM
Due to a sub-sea cable fault, our transport provider estimates an 10/17/2025 restoration to capacity between SGP1/2 to our backbone via Tokyo.
Latest TeraSwitch outages
AMS1 - Loss of Connectivity - 24 days ago
EWR2 - Network Connectivity Issues - about 1 month ago
PIT1 - Sporadic Internet Connectivity Issues - about 1 month ago
VAN1 - Connectivity Issues - about 2 months ago
APAC - Loss of Tokyo to Seattle Backbone Paths - about 2 months ago
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