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Outage in TeraSwitch

AMS1 - Loss of Connectivity

Major
March 26, 2026 - Started 3 days ago
Official incident page

Incident Report

Teraswitch is working to resolve a simultaneous backbone fiber cut affecting AMS1 connectivity.

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Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 03/27/2026 12:14AM

We have implemented a temporary fix and AMS1 connectivity is now restored. We will follow up with a permanent fix and RCA.

IDENTIFIED 3 days ago - at 03/26/2026 10:53PM

We are working on a resolution to a multiple diverse fiber cut that is impacting AMS1 connectivity.

The issue has been identified by the fiber vendor, and we are working on an alternative fiber solution to restore connectivity.

IDENTIFIED 3 days ago - at 03/26/2026 10:08PM

Teraswitch is working to resolve a simultaneous backbone fiber cut affecting AMS1 connectivity.

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