Outage in TeraSwitch
TYO1 - Network Connectivity Issue - Single Rack
Resolved MajorIncident Report
Teraswitch has identified a top-of-rack switch failure at our TYO1 site affecting a small subset of customers there. Services single homed to this switch are currently offline. We are working on an immediate replacement and will provide updates as more information becomes available.
Components affected
TeraSwitch TYO1 - Tokyo, JapanTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/01/2026 05:30PM
This incident has been resolved.
MONITORING
8 days ago - at 05/01/2026 05:44AM
Our replacement switch is in service and all affected services should be restored at this time. If you have any further issues, please contact Teraswitch Support at support@teraswitch.com.
IDENTIFIED
9 days ago - at 05/01/2026 04:01AM
The failed switch has been replaced and is being finalized for production. We will provide an update once affected services are fully restored.
IDENTIFIED
9 days ago - at 04/30/2026 11:33PM
Teraswitch has identified a top-of-rack switch failure at our TYO1 site affecting a small subset of customers there. Services single homed to this switch are currently offline. We are working on an immediate replacement and will provide updates as more information becomes available.
Latest TeraSwitch outages
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PIT1 - Sporadic Internet Connectivity Issues - about 2 months ago
VAN1 - Connectivity Issues - 3 months ago
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