Outage in TeraSwitch
TYO2 - Network Connectivity Issues with R102 Compute Rack
Resolved MajorIncident Report
Teraswitch is looking into issues related to the R102 compute rack within TYO2.
Components affected
TeraSwitch TYO2 - Tokyo, JapanTrusted by 1,000+ teams
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RESOLVED
10 days ago - at 07/28/2026 04:52PM
A possible firmware/hardware bug was identified, and Teraswitch NOC elected to do a sequential software upgrade on the redundant switch pair in R102.
After the reloads were complete, operations seemed to normalized. We will investigate this network switch pair further to understand the event better.
Please report any outstanding issues with TYO2 to noc@teraswitch.com or to our team directly.
INVESTIGATING
10 days ago - at 07/28/2026 04:17PM
Teraswitch is looking into issues related to the R102 compute rack within TYO2.
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